#### How can I convert the recordings to mp4 / mkv? To convert the files to another format, you have to remux them. You don't have to reencode them, since the files (usually, have not seen an exception yet) already contain H.264 video and AAC audio. You can remux the files manually with tools like [Avidemux](/docs/Avidemux.md), [MKVToolNix](/docs/MKVToolNix.md) or [FFmpeg](/docs/FFmpeg.md) or use one of the [post-processing](/docs/PostProcessing.md) scripts. #### Streams are not getting recorded even though the model is online - Is "Leave space on device set" and do you have enough space left? - Is "Maximum resolution" set? In case maximum resolution is set and ctbrec cannot determine the resolution of a stream, the stream will not be recorded. - Is "Concurrent Recordings" set and you reached the maximum? #### How can I playback the recorded .ts files? Use one of the following players: - [mpv](https://mpv.io/installation/) - [VLC](https://www.videolan.org/vlc/) #### How can I playback the server recordings? Use one of the following players: - [mpv](https://mpv.io/installation/) - [VLC](https://www.videolan.org/vlc/) If you have direct access to the recordings you can use these players and open the playlist.m3u8. Otherwise use the ctbrec client. Set the **Record Location** to **Remote** and configure your server. Under **General** select the **Player** of your choice. Then you can start the playback directly from the **Recordings** tab. #### The login for site XYZ does not work anymore and the credentails work in a browser Stop CTB Recorder. Then open the settings directory (check [ConfigurationFile](/docs/ConfigurationFile.md) for the location) and delete the cookies file for that site. Start CTB Recorder again and it should work again. If it does not work, check the log file for errors. The log file is called ctbrec.log and you can find it in the installation directory of CTB Recorder. #### Can I run several instances of CTB Recorder It is possible to define the configuration directory and configuration file, which is used by ctbrec. This way you can create several instances with different configurations. On Windows, create a file called `ctbrec.l4j.ini` right next to `ctbrec.exe`. Add one of the following settings or both to the file: To change the config directory: `-Dctbrec.config.dir=C:\Users\boobface\Desktop\ctbrec\conf` To change only the config file: `-Dctbrec.config=abc.json` On Linux and macOS edit `ctbrec.sh` and add one or both of the above mentioned settings to the start line (preferably directly after $JAVA): `$JAVA -Dctbrec.config=alternate-settings.json -Djdk.gtk.version=3 -cp ctbrec-1.19.1-final.jar ctbrec.ui.Launcher`